Billing & insurance

Billing

In order to serve you better, a copy of your insurance card is needed at each visit. All insurance co-payments and deductibles are due at the time of service. We will gladly file your charges with your insurance carrier. If payment has not been received within 45 days of filing, the patient will be notified and asked to contact their insurance company. Billing questions may be directed to our customer service contact center Monday through Friday from 8:00a.m. to 6:00p.m.. Their number is 1-844-266-8268. They will be happy to assist you.

Billing for tests

Lab tests are preformed and billed by our reference lab, LapCorp. BIlling questions should be directed to LapCorp.

Insurance plans

We participate with most all of the major insurance plans. Below is a list of Novant Health's accepted insurances. Please also feel free to contact your insurance carrier to confirm that Carmel OBGYN's physicians are providers for your plan.

Medicare coverage

We are participating physicians for Medicare. We accept assignment and will be happy to file your claims to Medicare.

ABN waivers

Medicare may not cover all your services. For example, your annual pelvic, breast and pap tests are only covered every other year. In some cases you may be asked to sign a Medicare ABN waiver stating the possibility of non-coverage was explained and that you are aware you may be billed for the test.